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FAQ's - Frequently Asked Questions


What is a short haul move?
This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves.

What is a local move?
This usually refers to moves that are less than 100 miles and within the same state.

What is an intrastate move?
This refers to a move of more than 100 miles within the same state.

What is expedited service?
You pay a higher rate so your movers can transfer your household or business goods on a specified date.

Why do you ask for my email address and phone number?
We require an email address and a valid phone number so our partner moving companies can contact you and quote your move.  Most companies will schedule a time to come to your location and write up an estimate on what your move will cost with that specific moving company.

What is an order for service?
This is a signed written agreement authorizing your moving company to transport your goods.

Do employees of moving companies have to be insured?
Yes, you should verify that all the professional movers and packers are insured by the company you select.

What is a full service move?
This is the most common type of move where your moving company will transport all of your household goods to your new destination. They will be loaded from every room of your current residence and placed in the rooms of your new home. Individual pieces of furniture are also wrapped in blankets for protection during the move.

What is an international move?
This is a move where your items must cross an international boundary, regardless of actual distance.

What is valuation?
This refers to the degree of value of your shipment. A valuation charge compensates movers for assuming a greater degree of liability than the base transportation charges.

What is a moving kit?
This is a kit that has been designed by professional packers to include everything you need to pack an entire home or apartment.

Will my movers clean my home once my move is complete? 
Most professional movers will clean up any mess they have made during the actual move. However, they don’t perform general house cleaning so you must hire a professional cleaning service or perform this task yourself. 

Do I have to tip movers?
Tips are certainly not mandatory. However, you may want to consider tipping your movers and packers for the service they provide, depending on their quality and professionalism. If employees have gone above and beyond their job, they will certainly appreciate being rewarded for a job well done.

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